kh88's Privacy Policy

Information We Collect

kh88 collects only the information necessary to provide you with a safe, smooth, and personalized gaming experience. We may collect the following types of information:

• Identity Information: Name, date of birth, national ID number (for verification), and contact details.
• Account Information: Username, password (in encrypted form), and account settings.
• Financial Information: Necessary details related to your bKash, Nagad, or Rocket account and transaction history.
• Gaming Activity: Betting history, game selections, and session data.
• Device & Technical Information: IP address, browser type, operating system, and cookie data.
• Communication Information: The content of your conversations or email messages with our support team.

How We Collect Information

kh88 may collect your information through various methods:

• Information You Provide Directly: Information you provide yourself during account registration, profile updates, or when contacting support.
• Automatically Collected Information: Information automatically collected through cookies, log files, and similar technologies while you use the kh88 platform.
• Third-Party Verification: Information received from trusted third-party services to confirm identity and prevent fraud.
• Payment Processing: Limited information received from bKash, Nagad, and Rocket to complete your financial transactions.

How We Use Your Information

kh88 uses your information only for the following legitimate purposes:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and bonus transactions.
• To ensure platform security and prevent fraud.
• To inform you about personalized promotional offers and bonuses (unless you opt out).
• To provide customer service and technical support.
• To ensure responsible gaming and identify problematic play patterns.
• To meet legal obligations and resolve disputes.
• For analytical purposes to improve platform performance and user experience.

Data Retention and Deletion Policy

kh88 retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Specifically:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records may be retained for a specified period after account closure in accordance with applicable legal requirements.
• Support communication records are kept for a limited period to ensure service quality.
• When the designated retention period ends, your information is securely deleted or anonymized.

Data Protection Measures

kh88 has implemented technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Secure Servers: Your data is stored on secured servers with controlled access.
• Firewall & Security Monitoring: A 24/7 security monitoring system is in place to detect cyber threats.
• Password Hashing: Your password is never stored in plain readable form.
• Access Controls: Only authorized personnel can access your information, and only on a need-to-know basis.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.

Sharing Information with Third Parties

kh88 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Minimum necessary information is shared with payment partners to complete bKash, Nagad, and Rocket transactions.
• Identity Verification Services: With trusted services for account verification and fraud prevention.
• Technology Partners: Only relevant information is shared with game providers and software partners required to operate the platform.
• Legal Requirements: In response to valid orders from law enforcement agencies or courts.
• Business Transfers: In the event of a company merger or acquisition, the new owner will be bound by the terms of this policy.

Outside the cases listed above, kh88 never shares your information with third parties without your consent.

Cookies & Tracking Technologies

kh88 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality. Types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to understand platform usage, which is used to improve the service.

Non-essential cookies can be disabled from your browser settings. However, disabling certain cookies may limit some features of the platform.

Your Rights & Choices

As a user of the kh88 platform, you have the following rights over your own information:

• Right of Access: The right to request information about what data we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances, except where legal obligations apply.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Opt Out of Marketing Communications: The ability to unsubscribe from promotional emails and notifications.

To exercise any of your rights, please contact our support team. We will respond to your request within the applicable timeframe.

Protection of Minors' Information

kh88 is a service for adults. We do not knowingly collect information from individuals under the age of 21. If we are notified that a minor has registered, the relevant account and information will be deleted immediately.

If a parent or guardian believes their child has provided information on our platform, please contact us. We will delete such information promptly.

International Transfers of Data

As kh88 is an online platform, your information may be processed or stored on servers located outside Bangladesh. For such international transfers, we ensure that:

• The recipient country or organization maintains adequate data protection standards.
• All reasonable protective measures are maintained during the transfer of data.
• The standards of this policy apply throughout.

Changes to the Privacy Policy

kh88 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you:

• Via a notification when you access the platform.
• By sending a message to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of kh88 after changes are made will be considered acceptance of the updated policy. If you disagree with a policy change, you have the right to close your account.

Links to Other Websites

The kh88 platform may contain links to third-party websites. These websites have their own privacy policies, and kh88 is not responsible for information collected on those sites. We recommend reading the privacy policy of any third-party site before visiting it.